Terms and Privacy

ALAUDA LEARNING CENTRE LIMITED

Alauda Learning Centre Limited committed to protecting the privacy and personal information of our clients and website visitors. This privacy statement explains how we collect, use, disclose, and protect personal data in accordance with the relevant data protection laws and regulations.


1. Collection of Personal Information

We may collect personal information from you when you interact with our website, communicate with us through various channels, or enroll in our training programs. The types of personal information we may collect include:

• Name, contact information, and address
• prior knowledge evidence (to attend our training course)
• Payment information for training fees


2. Use of Personal Information

We use the collected personal information for the following purposes:

• Providing training services and managing registration processes
• Communicating with you regarding your training program and related updates
• Processing payments and invoices
• Responding to inquiries and providing customer support
• Conducting surveys or research for improving our services
• Complying with legal obligations and protecting our rights


3. Data Sharing and Disclosure

We may share personal information with third parties in the following circumstances:

•Service Providers: We may engage trusted third-party service providers to perform functions and process personal data on our behalf, such as payment processing, IT support, or marketing analysis.
These service providers are bound by confidentiality obligations and are only permitted to use personal data for the specified purposes.

•Legal Compliance: We may disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

•Consent: We may share personal information with your explicit consent or as otherwise described at the point of collection.


4. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, please note that no data transmission over the internet or storage system can be guaranteed as 100% secure.


5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law. Once the personal data is no longer needed, we will securely dispose of or anonymize it.


6. Your Rights

As an individual, you have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, rectify, restrict processing, and delete personal data. If you wish to exercise any of these rights or have any concerns about the processing of your personal information, please contact us using the information provided below.


7. Updates to this Privacy Statement

We may update this privacy statement from time to time to reflect changes in our practices or applicable laws. The revised statement will be posted on our website, and we encourage you to review it periodically.


8. Contact Us

If you have any questions, concerns, or requests regarding this privacy statement or our data practices, please contact us at care@alauda.uk

care@alauda.uk
August 2023